Check-in
Practice talking to a team member who has gone quiet
A free motivational interviewing role-play. You talk with Lucia Ortega, played by an AI that stays in character, then get feedback on the moves you made.
Free for learners · Runs in your browser
How Lucia opens
“Hey. You wanted to see me? Did I mess something up?”
Your brief
You supervise Lucia, one of the most dependable MAs in the clinic. Over the past month she's stopped speaking up in huddles and has left right at the end of shift every day. Nothing's gone wrong, exactly. You've set aside fifteen minutes to check in.
Your goalUnderstand what's going on for Lucia before trying to solve anything.
What tends to shut them down
Opening with performance concerns or metrics
A string of closed questions ("Is it stress? Is it home?")
Offering solutions (EAP, schedule changes) before she's shared anything
Telling her she seems "off" or "checked out" as a judgment
Talking about yourself or your own busy month at length
What tends to open them up
Reassuring her honestly that this isn't about a mistake
Open questions about how things have been for her lately
Reflections that name what she might be feeling (tired, stretched, unsure)
Affirming her reliability or care for patients, specifically
Leaving silence or space after she gives a short answer
Asking what would help, rather than proposing fixes
Lucia also has a backstory you won't see here. In the role-play, you draw it out.
Read first
Guides on the skills this role-play asks for.
- MI guide · 6 minHow to practice motivational interviewing: exercisesMI training exercises that build skill: deliberate practice, peer role-plays, self-coding with MITI ideas, and where AI role-play helps or doesn't.
- MI guide · 7 minWhat is motivational interviewing? A practical guideMotivational interviewing is a way of talking about change that draws out a person's own reasons. Learn its spirit, the four processes, and where it fits.
- MI guide · 6 minOARS in motivational interviewing, with examplesOARS stands for open questions, affirmations, reflections and summaries. See each MI skill in real clinic and workplace dialogue, plus the mistakes to avoid.
Talk with Lucia yourself
The role-play opens in your browser. Type your replies or say them out loud, and finish with feedback on the moves you made.
Free for learners · Runs in your browser
Leading a training? Book a 30-minute call (opens in a new tab)
Ready when you are.
